CompTIA Certifications

CompTIA A+

CompTIA A+

CompTIA A+ 2019 is the industry standard for establishing a career in IT

Now Available – The New CompTIA A+ Core Series

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. A+ certified professionals identify issues and problem-solve more effectively than those without certification. In order to receive the CompTIA A+ certification, candidates must pass two exams: 220-1001 & 220-1002 Core Series. Successful candidates will have the knowledge required to:

  • Assemble components based on customer requirements
  • Install, configure and maintain devices, PCs and software for end users
  • Understand the basics of networking and security, including forensics
  • Apply troubleshooting skills to diagnose, resolve and document common hardware and software issues
  • Provide appropriate customer support
  • Understand the basics of virtualization, desktop imaging and deployment

Exam Domains

A+ 220-1001
% of Exam
Mobile Devices
Virtualization and Cloud Computing
Hardware and Network Troubleshooting
A+ 220-1002
% of Exam
Operating Systems
Software Troubleshooting
Operational Procedures
A+ 220-901
% of Exam
Mobile Devices
Hardware & Network Troubleshooting
A+ 220-902
% of Exam
Windows Operating Systems
Other Operating Systems & Technologies
Software Troubleshooting
Operational Procedures

CompTIA A+ is accredited by ANSI as meeting the ISO/IEC 17024 standard and is approved by U.S. Department of Defense (DoD) to fulfill Directive 8570.01-M requirements.

What’s New with the Core Series

The new CompTIA A+ 220-1001 & 220-1002 Core Series includes expanded content on these growing parts of the IT support role:

  • A general expansion of baseline security topics core to the IT support role, including physical versus logical security concepts and measures, malware and more
  • A dramatically different approach in defining competency in operational procedures including basic disaster prevention and recovery and scripting basics
  • A greater dependency on networking and device connectivity

In order to receive CompTIA A+ certification, a candidate must pass both the CompTIA A+ 220-1001 & 220-1002 (Core 1 & Core 2) exams.

Popular Job Roles

  • Service Desk Analyst
  • Help Desk Tech
  • Technical Support Specialist
  • Field Service Technician
  • Associate Network Engineer
  • Data Support Technician
  • Desktop Support Administrator
  • End User Computing Technician
  • Help Desk Technician
  • System Support Specialist

Organizations that Recommend or Teach A+

  • Best Buy/Geek Squad
  • Blue Cross Blue Shield
  • Canon
  • Dell
  • Fry’s Electronics
  • General Dynamics
  • HP
  • Intel
  • Nissan
  • Ricoh
  • Sharp
  • U.S. Department of Defense (DoD)
  • Verizon
  • Wells Fargo

Exam Details

Exam Codes CompTIA A+ 220-901 and 220-902
(Academy customers use the same codes)
CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)
Launch Date December 15, 2015 January 15, 2019
Exam Description CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.
View the CompTIA A+ 900 FAQ page.
CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.

CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
Number of Questions Maximum of 90 questions Maximum of 90 questions per exam
Type of Questions Multiple choice questions (single and multiple response), drag and drops and performance-based Multiple choice questions (single and multiple response), drag and drops and performance-based
Length of Test 90 Minutes per exam 90 Minutes per exam
Passing Score 220-901: 675 (on a scale of 900)
220-902: 700 (on a scale of 900)
220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)
Recommended Experience 9 to 12 months hands-on experience in the lab or field 9 to 12 months hands-on experience in the lab or field
Languages English, German, Japanese, Portuguese, French and Spanish (Modern) English, German, Japanese, Portuguese, Simplified Chinese and Spanish
Retirement English will retire July 31, 2019
Other languages are TBD
TBD - Usually three years after launch