CompTIA Certifications

CompTIA A+

CompTIA A+

What's New

Coming in January 2019 – The New CompTIA A+ Core Series

CompTIA A+ Exam Codes 220-1001 & 220-1002 (Core 1 & Core 2) will be available January 15, 2019. The new CompTIA A+ Core Series covers expanded content on these growing parts of the IT support role including an expansion of baseline security topics and a different approach in defining competency in operational procedures.

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. A+ certified professionals identify issues and problem-solve more effectively than those without certification. In order to receive the CompTIA A+ certification, candidates must pass two exams: 220-901 and 220-902. Successful candidates will have the knowledge required to:

  • Assemble components based on customer requirements
  • Install, configure and maintain devices, PCs and software for end users
  • Understand the basics of networking and security, including forensics
  • Apply troubleshooting skills to diagnose, resolve and document common hardware and software issues
  • Provide appropriate customer support
  • Understand the basics of virtualization, desktop imaging and deployment

Exam Domains

A+ 220-901
% of Exam
Hardware
34%
Networking
21%
Mobile Devices
17%
Hardware & Network Troubleshooting
28%
A+ 220-902
% of Exam
Windows Operating Systems
29%
Other Operating Systems & Technologies
12%
Security
22%
Software Troubleshooting
24%
Operational Procedures
13%

CompTIA A+ is accredited by ANSI as meeting the ISO/IEC 17024 standard and is approved by U.S. Department of Defense (DoD) to fulfill Directive 8570.01-M requirements.

What's New

CompTIA's A+ 220-901 & 902 addresses the increased diversity of technologies in today's IT environments, from cloud computing and Linux to iOS and Android. The A+ 220-901 & 902 Series has expanded coverage of several domains by adding:

  • Expanded coverage of mobile devices and operating systems
  • More security problem-solving
  • Fundamental cloud concepts
  • Significant increase in troubleshooting

In order to receive CompTIA A+ certification, a candidate must pass both the CompTIA A+ 220-901 and 220-902 exams.

Popular Job Roles

  • Technical Support Specialist
  • Field Service Technician
  • IT Support Technician
  • IT Support Administrator

Organizations that Recommend or Teach A+

  • Canon
  • Dell
  • HP
  • Intel
  • US Department of Defense (DoD)

Exam Details

Exam Codes CompTIA A+ 220-901 and 220-902
(Academy customers use the same codes)
CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)
Launch Date December 15, 2015 January 15, 2019
Exam Description CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.
View the CompTIA A+ 900 FAQ page.
CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.

CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
Number of Questions Maximum of 90 questions Maximum of 90 questions per exam
Type of Questions Multiple choice questions (single and multiple response), drag and drops and performance-based Multiple choice questions (single and multiple response), drag and drops and performance-based
Length of Test 90 Minutes per exam 90 Minutes per exam
Passing Score 220-901: 675 (on a scale of 900)
220-902: 700 (on a scale of 900)
TBD
Recommended Experience 9 to 12 months hands-on experience in the lab or field 9 to 12 months hands-on experience in the lab or field
Languages English, German, Japanese, Portuguese, French and Spanish (Modern) English, German, Japanese, Portuguese, Simplified Chinese and Spanish
Retirement English will retire July 31, 2019
Other languages are TBD
TBD - Usually three years after launch