CompTIA Certifications

CompTIA A+

CompTIA A+

CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. A+ certified professionals identify issues and problem-solve more effectively than those without certification. In order to receive the CompTIA A+ certification, candidates must pass two exams: 220-901 and 220-902. Successful candidates will have the knowledge required to:

  • Assemble components based on customer requirements
  • Install, configure and maintain devices, PCs and software for end users
  • Understand the basics of networking and security, including forensics
  • Apply troubleshooting skills to diagnose, resolve and document common hardware and software issues
  • Provide appropriate customer support
  • Understand the basics of virtualization, desktop imaging and deployment

Exam Domains

A+ 220-901
% of Exam
Mobile Devices
Hardware & Network Troubleshooting
A+ 220-902
% of Exam
Windows Operating Systems
Other Operating Systems & Technologies
Software Troubleshooting
Operational Procedures

CompTIA A+ is accredited by ANSI as meeting the ISO/IEC 17024 standard and is approved by U.S. Department of Defense (DoD) to fulfill Directive 8570.01-M requirements.

What's New

CompTIA's A+ 220-901 & 902 addresses the increased diversity of technologies in today's IT environments, from cloud computing and Linux to iOS and Android. The A+ 220-901 & 902 Series has expanded coverage of several domains by adding:

  • Expanded coverage of mobile devices and operating systems
  • More security problem-solving
  • Fundamental cloud concepts
  • Significant increase in troubleshooting

In order to receive CompTIA A+ certification, a candidate must pass both the CompTIA A+ 220-901 and 220-902 exams.

Popular Job Roles

  • Technical Support Specialist
  • Field Service Technician
  • IT Support Technician
  • IT Support Administrator

Organizations that Recommend or Teach A+

  • Canon
  • Dell
  • HP
  • Intel
  • US Department of Defense (DoD)

Exam Details

Exam Codes CompTIA A+ 220-901 and 220-902
(Academy customers use the same codes)
Launch Date December 15, 2015
Exam Description CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.
View the CompTIA A+ 900 FAQ page.
Number of Questions Maximum of 90 questions
Type of Questions Multiple choice questions (single and multiple response), drag and drops and performance-based
Length of Test 90 Minutes
Passing Score 220-901: 675 (on a scale of 900)
220-902: 700 (on a scale of 900)
Recommended Experience 6 to 12 months hands-on experience in the lab or field
Languages English, Japanese, Spanish and German now available.
French and Portuguese availability dates TBD.
Retirement TBD - Usually three years after launch