Welcome to CompTIA’s Partner Training webpage! This resource is designed to equip our partners with the tools, knowledge, and support necessary to fully utilize all platform features. Here, you'll discover comprehensive training materials, best practices, and expert guidance to strengthen your partnership with us and achieve mutual success.
Onboarding Training Webinars
The CompTIA Onboarding Training Webinars are for new admins and instructors using CertMaster or TestOut Pro courseware or those wanting a refresher introductory training session on the features and resources available in the learning platforms. Each webinar will provide an overview of topics such as account management, reporting, assessments and teaching resources.
View upcoming Onboarding Training Webinars here.
Recent Onboarding Training Webinars available on-demand:
Onboarding Training Webinar for CertMaster
for Admins and Instructors using CertMaster 2024 and TestOut Pro courseware
REGISTER TO VIEW ON-DEMAND
Onboarding Training Webinar for CompTIA Learning Center
for Admins and Instructors using CertMaster 2023 and older courseware
REGISTER TO VIEW ON-DEMAND
Office Hours
Join CompTIA’s Customer Success team in live Office Hours and get expert assistance on specific topics and ask your questions.
Cohort/Class Setup
1st & 3rd Tuesdays, 9:00 AM or 4:30 PM CT
Register for Office Hours on 1st Tuesday of the month
Register for Office Hours on 3rd Tuesday of the month
Dive into Data (Reports)
2nd & 4th Tuesdays, 9:00 AM or 4:30 PM CT
Register for Office Hours on 2nd Tuesday of the month
Register for Office Hours on 4th Tuesday of the month
Training Resources for platform.comptia.org (using CertMaster 2024 and TestOut Pro courseware)
Help Center Articles for CertMaster platform
Getting Started for Instructors and Getting Started for Students
Clickable Demos: